At Blue by Ocean, we understand that water enthusiasts can’t wait to dive into their new swim gear. That’s why we’ve streamlined our shipping process to get your aquatic essentials to you as quickly and efficiently as possible, whether you’re a competitive swimmer preparing for a meet or a lifeguard needing replacement gear.
Our Shipping Promise
From our San Diego headquarters to pools and beaches worldwide, we’re committed to delivering your swimwear and aquatic equipment with care and precision. Our team processes orders within 1-2 business days, ensuring your gear begins its journey to you promptly.
Shipping Options
Standard Shipping (Recommended)
For swimmers who want their gear fast, our standard shipping option delivers in 10-15 business days after dispatch:
- Handled by premium carriers (DHL or FedEx)
- Flat rate of $12.95 USD
- Reliable tracking from dispatch to delivery
- Ideal for time-sensitive orders like competition swimwear or lifeguard essentials
Free Economy Shipping
For budget-conscious water lovers, we offer free shipping on orders over $50:
- Delivered via EMS in 15-25 business days after dispatch
- Perfect for non-urgent orders and bulk purchases
- Includes basic tracking information
- Great for stocking up on pool care products or recreational swimwear
Delivery Timeline Overview
| Stage | Timeframe | What Happens |
|---|---|---|
| Order Processing | 1-2 business days | Our team carefully prepares your aquatic gear for shipment |
| Dispatch | Day 2-3 | Your package begins its journey from our San Diego facility |
| In Transit | Standard: 10-15 days Free: 15-25 days |
Your swim essentials are on their way to you |
| Delivery | Varies by location | Your package arrives ready for the water |
Important Shipping Notes
- Global Reach: We ship worldwide, excluding some remote areas in Asia and other locations
- Weekend Processing: Orders placed Friday-Sunday begin processing the following business day
- Customs: International customers may be responsible for local duties/taxes
- Holiday Periods: Delivery times may extend during peak seasons
Need Your Gear Faster?
Competitive swimmers and aquatic professionals with urgent needs can contact our customer service team at [email protected] for expedited shipping options. We’ll work to accommodate your training or work schedule.
Returns & Exchanges
Not the perfect fit? We offer a 15-day return window from delivery date. Please review our Returns Policy for details on returning swimwear and aquatic equipment.
Pro Tip: Sign up for our newsletter to receive shipping promotions and be the first to know about seasonal delivery specials!
At Blue by Ocean, we’re more than a swim shop – we’re your partner in aquatic performance. From the moment you place your order to when your gear arrives poolside, we’re committed to making your experience as smooth as a perfect stroke through calm water.
Questions about delivery? Our customer service team is always ready to help at [email protected].